Can I revoke my HotelCard order?

Yes, for first-time orders, you have a 14-day right of withdrawal from the order date – provided you have not yet made a booking. 

How to revoke your order:

  • Send us your revocation by email to support@hotelcard.ch

  • After receiving your request, the full amount will be refunded within 30 days.

Important:

  • The right of withdrawal applies exclusively to first-time orders.

  • For renewals, the regular cancellation period applies.

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