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Will the HotelCard subscription renew automatically?
Yes, HotelCard is a membership that renews automatically. By purchasing a H...
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I have lost my HotelCard. What can I do?
A physical HotelCard is not necessary. You can use our services at any time ...
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My favourite hotel is not a HotelCard partner hotel. What can I do?
Please send us the name and details of your favourite hotel at support@hotel...
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How and where can I buy the HotelCard?
You can order your HotelCard as follows: Online at www.hotelcard.ch By p...
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Can my family members also benefit from the HotelCard?
The HotelCard is nominative, personal, and non-transferable. You must presen...
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You didn`t receive an answer after your booking request or did other problems arise during / after the booking?
Contact us via email at support@hotelcard.ch, by phone at 0848 711 717, or f...
