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- How can I book a hotel?
- Do I need 2 HotelCards for a double room?
- Do I pay per room or per person?
- What is the easiest/best way to find the right hotel?
- Is there an obligation to use the hotel's catering facilities?
- How can I make HotelCard-bookings with children?
- I would like to order a HotelCard and be able to use it right away. Is that possible?
- Is breakfast included in the room rate?
- How many consecutive nights can I stay at a hotel using the HotelCard?
- Can I book two hotel rooms with a HotelCard?
- Can I book a single room with the HotelCard?
- Can I book my room with the HotelCard-discount when I arrive at the hotel?
- How can I cancel a booking?
- How long does it take to get a response to my booking request?
- My favourite hotel is not a HotelCard partner hotel. What can I do?
- Can the hotel ask for my credit card details as security?
- Do I have to pay a tax at the hotel?
- How can I redeem my HotelCard hotel voucher? Is it accepted by all partner hotels?