You will receive the response by e-mail within a maximum of 24 hours.
Related Articles
- How can I book a hotel?
- Do I need 2 Hotelcards for a double room?
- How are the rates calculated? Per day and person or for the room for the specified period?
- What is the easiest/best way to find the right hotel?
- Is there an obligation to use the hotel's catering facilities?
- How can I make bookings with children using the Hotelcard?
- I would like to order a Hotelcard and be able to use it right away. Is that possible?
- Is breakfast included in the room rate?
- How many consecutive nights can I stay at a hotel using the Hotelcard?
- Can I book two hotel rooms with a Hotelcard?
- Can I also book a single room with the Hotelcard?
- Can I book my half-price room when I arrive at the hotel?
- How can I cancel a booking?
- My favourite hotel is not a Hotelcard partner hotel. What can I do?
- Can the hotel ask for a reconfirmation/credit card details as security?
- Do I have to pay a tax at the hotel?