Shipping takes place both within Switzerland and abroad.
When sending the personal hotelcard, the delivery is made by B-Post. The delivery time within Switzerland is usually 7-10 business days. For deliveries abroad within the EU, the delivery time is usually 12-14 business days.
In the case of a trial membership, a physical Hotelcard is not sent. It is only visible in digital form in the buyer's personal Hotelcard profile.
Gift orders are delivered by A-Post. The delivery time within Switzerland is usually 3 working days.