What is the difference between a digital and physical HotelCard?

Every HotelCard is automatically issued digitally and is ready to use immediately after purchase. The physical card offers the same benefits and is accepted by all partner hotels. 

Digital HotelCard:

  • Usable immediately after purchase

  • Always available online in your user profile or in the app

  • Environmentally friendly and always at hand – whether on the go or at home


Physical HotelCard:

  • Sent by post (if desired)

  • Ideal if you like to hold a card in your hand
  • Optional addition to the digital card


Physical card lost? 

No problem! Your digital card remains accessible at all times. If necessary, you can order a replacement card for CHF 15. If interested, please contact us by email at support@hotelcard.ch or by phone at 0848 711 717.

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