The cancellation deadline is 14 days prior to the expiry date of the Hotelcard. You can cancel your Hotelcard until 14 days before the expiration date in your profile. Please note that the cancellation only takes effect when confirmed by Hotelcard AG.
We remind you of the incoming renewal after its expiry date beforehand so you have enough time to cancel your Hotelcard before the expiration date, in case you wouldn’t want to benefit from your Hotelcard anymore.
For any other question, you can refer to our general business terms and conditions.